How to Book Your Chalet
Three steps, no payment until you are sure, and a real person on the other end at every stage.
Send a request
Choose a chalet and your dates on its page, then tell us who is travelling and what you would like arranged. Sending a request costs nothing and does not commit you.
Receive your quote
A member of our team replies by email, usually within one working day, with the exact price for your dates and any catering or services you asked for. We hold the dates while you decide.
Confirm with a deposit
A deposit secures the booking; the balance is due before arrival. Bookings are contracted and invoiced in euros. Before you travel you receive a single itinerary with arrival times, transfers and every experience we have arranged.
Arrival days and minimum stays
| Season | Dates | Arrival day | Minimum stay |
|---|---|---|---|
| Winter | 1 December – 15 April | Saturday only | 7 nights, in whole weeks |
| Summer | 16 April – 30 November | Any day | 2 nights |
Prices and currency
Rates are weekly prices per chalet, in euros (EUR). In summer, shorter stays are calculated pro rata from the weekly rate. Any catered supplement is confirmed in your quote.
Frequently asked questions
Is a booking request binding?
No. A request is an enquiry only. The booking is confirmed when you accept the quote and pay the deposit.
Why are winter stays Saturday to Saturday?
Chalets change over once a week in winter so that cleaning, catering and transfers run smoothly. In summer you can arrive on any day.
How much is the deposit?
The deposit amount and payment schedule are set out in your quote.
Which currency do you invoice in?
Bookings are invoiced in euros (EUR).